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Private Consultations

Professional advise and troubleshooting. We make house calls.

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Pond Services consultations are available for customers needing advice, troubleshooting and general pond health or construction and equipment issues, questions or problems. These house calls are scheduled as needed, depending on the availability of Bob or Caranne. These calls include UP TO 1 HOUR of consultation with customer to assess their concerns and include NO SERVICE OR LABOR. Any maintenance or repair that is needed will be scheduled at a later date at the normal charges for pond service.

PRICING: The cost of a consultation/visit is $65.00 to $85.00 per call, depending on location of customer within the Kansas City Metro area. Pricing will be higher for outlying areas and will be determined at the time of scheduling. COST OF ALL CONSULTATION VISITS IS EXPECTED AT THE TIME OF VISIT. WE DO NOT BILL FOR CONSULTATION CALLS.

SCHEDULING: Calls will normally be scheduled during the hours of 10 am to 5 pm weekdays. Calls can be arranged on Saturday and Sunday depending on our availability. Visits requested after 5 pm on weekdays can be made depending on our availability.

SERVICE AND LABOR: Any service or repair that is done at the time of visit will be billed at our standard price of $70.00 per man hour with a 1 hour minimum charge and does not include supplies needed which will be billed separately. Cost of service and labor and supplies will be added to the price of the consultation call and full payment is expected at the conclusion of call. We accept personal checks with proper ID or credit cards charged on site.